Effective Date: January 28, 2025At Swadeshi Spiritual, we are committed to delivering your spiritual products promptly and reliably. This Shipping & Delivery Policy outlines our procedures for shipping and delivery.
1. Shipping Options & Costs
We offer the following shipping options:
- Standard Shipping.
- Express Shipping.
- Free Shipping.
Shipping costs are calculated at checkout based on the weight of your order and your delivery address.
2. Delivery Timeframes
- Processing Time: Orders are typically processed and shipped within 1-3 business days of order placement.
- Shipping Time: Shipping times vary based on the shipping method selected and your location. Please refer to the estimated delivery timeframes provided at checkout.
- Total Delivery Time: Total delivery time is the sum of processing time and shipping time. 7-8 Days
3. Shipping Restrictions
We currently ship to addresses within India and select international locations. Please check our shipping options at checkout to see if we deliver to your country.
4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track your order’s progress on the carrier’s website.
5. Delivery Issues
5.1 Undeliverable Packages
If a package is undeliverable due to an incorrect address, recipient unavailability, or other reasons, we will contact you to arrange for reshipment. Additional shipping charges may apply.
5.2 Lost or Stolen Packages
If your package is lost or stolen, please contact us immediately. We will work with the carrier to investigate the issue and take appropriate action, which may include filing a claim or sending a replacement.
6. Customs, Duties, and Taxes (International Orders)
For international orders, you are responsible for any customs duties, taxes, or import fees that may be applied by your country’s customs authorities. Swadeshi Spiritual is not responsible for these charges.
7. Contact Us
If you have any questions or concerns about our Shipping & Delivery Policy, please contact us at:Swadeshi Spiritual
- Clear Communication: Ensure your policies are clearly stated and easily accessible on your website (footer, checkout page, etc.).
- Specific Timeframes: Provide specific timeframes for cancellations, returns, and refunds.
- Contact Information: Include clear contact information for customer support.
- Adherence: Adhere to the policies stated on your website. Payment gateways will review these to ensure you are operating fairly.
- Secure Transactions: Use HTTPS and secure payment processing to protect customer financial data.